Our goal at Top Sleep Aid is to ensure that every purchase leaves the consumer happy. Please refer to the refund policy below should your order not satisfy you completely.
Your item needs to be in its original packing, unspoiled, and in the same condition as it was received to be eligible for a refund.
Certain things may not be returned under health and safety rules. These will be especially shown on the product page.
Please contact our customer care team at this email within 30 days of receiving your order to seek a refund. Please include the order number together with a thorough justification for the refund request.
After your refund request comes in, we will assess the returned item and let you know how it stands. Should your request be granted, a credit will be provided to your original mode of payment within 3-4 business days.
Should you not get a return in the given period; you advisedly check your bank account once more. Then get in touch with your credit card company; it can take some time before your refund is formally credited. Please get in touch with us at this email if you have followed all the previously described actions and have not yet gotten your refund.
We only replace goods that are damaged or faulty. If you need an exchange for the same item, kindly get in touch at this email.
Please mail the return address to return it. Covering the shipping expenses for the return of your item falls on you. Shipping costs are nonrefundable.
Should you have questions about our return policy, kindly get in touch with us at this email